Terms of Use And
Privacy Policy

By accessing or using the website at planeguard.co.uk (the “Website”), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Website. These terms apply to all visitors, enquirers, and others who access or use the Website.

These terms are governed by the laws of England and Wales. Planeguard Ltd reserves the right to update these terms at any time. Continued use of the Website following any changes constitutes acceptance of the revised terms.

This Website is operated by Planeguard Ltd, trading as Planeguard Aviation Group, a company registered in England and Wales under company number 16587914.

Our principal activity is the provision of specialist aircraft cleaning, detailing, brightwork polishing, paint correction, and related aviation support services across the United Kingdom.

You can contact us at: info@planeguard.co.uk

You may use this Website for lawful purposes only. You must not:

• Use the Website in any way that breaches any applicable local, national, or international law or regulation.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, or any other harmful or malicious code.
• Attempt to gain unauthorised access to any part of the Website, the server on which it is stored, or any server, computer, or database connected to the Website.
• Reproduce, duplicate, copy, or resell any part of the Website in contravention of the provisions of these terms.

We reserve the right to suspend or terminate your access to the Website at any time and without notice if we believe you have breached these terms.

All content on this Website — including but not limited to text, photographs, graphics, logos, service names, and design — is owned by or licensed to Planeguard Ltd and is protected by copyright and other intellectual property laws.

You may view and print content from this Website for your own personal, non-commercial use. You must not otherwise reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written consent.

This Website is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of the Website or the information, content, or materials included on it.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

To the fullest extent permitted by applicable law, Planeguard Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this Website.

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.

This Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

These Terms of Use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Planeguard Ltd (trading as Planeguard Aviation Group) is the data controller for personal data collected through this Website. We are committed to protecting your personal information and to being transparent about how we use it, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any data protection queries, contact us at: info@planeguard.co.uk

We collect personal data in the following circumstances:

• Contact enquiries: your name, email address, mobile number, and the content of your message when you submit our enquiry form.
• Job applications: your name, email address, mobile number, right to work status, and any other information you provide in your application.
• Website usage: technical data such as your IP address, browser type, and pages visited, collected automatically via our hosting provider.

We do not collect sensitive personal data (special category data) through this Website.

We use your personal data for the following purposes and on the following legal bases:

• To respond to your enquiry and provide information about our services — Legal basis: legitimate interests / pre-contractual steps.
• To process and assess your job application — Legal basis: legitimate interests / pre-contractual steps.
• To comply with legal obligations we are subject to — Legal basis: legal obligation.
• To send you service-related communications if you become a client — Legal basis: contract performance.

We will not use your personal data for marketing purposes without your explicit consent, and we will never sell your data to third parties.

We do not sell, rent, or trade your personal data. We may share your data with trusted third parties only where necessary to operate our business:

• Vercel Inc — our website hosting provider (data processed in accordance with their Data Processing Agreement).
• Neon Technologies — our database provider, used to store enquiry and application data.
• Email service providers used to transmit enquiry notifications to our team.
• Professional advisors (legal, accounting) where required.

Where any third-party processor is located outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

We retain your personal data only for as long as necessary for the purposes set out above:

• Enquiry data: up to 12 months from the date of enquiry, unless we enter into a business relationship with you.
• Job application data: up to 6 months from the date of application if unsuccessful.
• Client data: for the duration of the contractual relationship and up to 7 years thereafter for legal and accounting purposes.

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request that we correct inaccurate or incomplete data.
• Right to erasure — to request that we delete your personal data in certain circumstances.
• Right to restriction — to request that we limit how we use your data.
• Right to data portability — to receive your data in a structured, commonly used format.
• Right to object — to object to our processing of your data where we rely on legitimate interests.

To exercise any of these rights, please contact us at info@planeguard.co.uk. We will respond within one month of receiving your request.

This Website uses only essential cookies necessary for it to function. We do not use analytics, advertising, or tracking cookies. No third-party cookies are set by this Website.

Essential cookies are set automatically and cannot be disabled without affecting the functioning of the Website. By using this Website you consent to the use of essential cookies.

If you have a concern about how we handle your personal data and are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO contact details: ico.org.uk  ·  Telephone: 0303 123 1113

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

If we make material changes to how we handle your personal data, we will notify you where required to do so by law.