Legal Information
Privacy Policy
Effective Date: 14 May 2026
This Privacy Policy explains how Planeguard Aircraft Detailing collects, uses, stores, and protects personal and operational information.
Planeguard Aircraft Detailing is a trading name of Planeguard Ltd.
Registered Office:
124–128 City Road
London
EC1V 2NX
United Kingdom
This Privacy Policy is governed by the laws of England and Wales.
1. Who We Are
Planeguard Aircraft Detailing provides aircraft cleaning, detailing, restoration, and related aviation support services to aircraft owners, operators, charter companies, management companies, and aviation organisations.
We understand that operational discretion, confidentiality, and data security are important within business aviation. We therefore handle all information responsibly and only for legitimate operational and commercial purposes.
2. Information We May Collect
Personal Information
- • Full name
- • Company or operator name
- • Email address
- • Telephone number
- • Billing information
- • Communication records
Aircraft & Operational Information
- • Aircraft registration number
- • Aircraft type
- • Operator information
- • Airport or handling information
- • Service history
- • Scheduling and access information
- • Photographs relating to aircraft condition or completed works
Payment Information
Where required, we may securely collect payment information, including payment cards placed on file for approved commercial purposes.
Payment card information is processed through secure third-party payment providers, including Stripe, using PCI-compliant systems. Planeguard Aircraft Detailing does not directly store full payment card details on internal systems.
3. Why We Collect Information
We collect information only where reasonably necessary for the operation of an aircraft cleaning and detailing business.
- • Verifying the legitimacy of enquiries
- • Confirming aircraft ownership or operational authority
- • Scheduling and delivering services
- • Providing quotations and invoices
- • Maintaining operational records
- • Supporting airport access and coordination
- • Maintaining safety, compliance, and security standards
- • Managing ongoing client relationships
- • Processing payments
- • Maintaining service history records for operational continuity
Information is not used for unrelated marketing activities or external profiling.
4. Confidentiality & Data Protection
All client and aircraft information is treated as confidential.
We do not:
- • Sell personal data
- • Sell aircraft operational data
- • Share client information with unrelated third parties
- • Use data for unrelated commercial purposes
Information is only shared where reasonably required for operational delivery, legal compliance, payment processing, airport coordination, or contracted service execution.
Reasonable technical and organisational measures are implemented to protect information against:
- • Unauthorised access
- • Loss
- • Misuse
- • Disclosure
- • Alteration
- • Cybersecurity threats
While no electronic system can guarantee absolute security, Planeguard Aircraft Detailing takes commercially reasonable steps to protect all stored information.
5. Data Retention
We do not retain sensitive information indefinitely.
Where no services have been rendered for a client for a period of 12 months, we will generally remove or anonymise sensitive operational and personal information unless retention is required for:
- • Legal obligations
- • Accounting requirements
- • Active disputes
- • Regulatory purposes
- • Ongoing operational necessity
We may retain limited contact or aircraft reference information for operational continuity and historical record purposes.
6. Communications
By contacting Planeguard Aircraft Detailing, you acknowledge that we may communicate with you regarding:
- • Service enquiries
- • Quotations
- • Scheduling
- • Operational coordination
- • Invoices and payments
- • Existing client relationships
We do not sell mailing lists or distribute unrelated promotional material.
7. Cookies & Website Data
Our website may use standard website technologies such as cookies, analytics tools, and server logs to improve functionality, security, and user experience.
This information may include:
- • IP address
- • Browser type
- • Device information
- • Pages visited
- • Website interaction data
This data is used only for website administration, performance monitoring, and security purposes.
8. Third-Party Services
We may use reputable third-party providers for services including:
- • Payment processing
- • Website hosting
- • Email communications
- • Cloud storage
- • Accounting and invoicing systems
Such providers are expected to maintain appropriate security and data protection standards.
9. Your Rights
Subject to applicable law, you may request:
- • Access to personal information held about you
- • Correction of inaccurate information
- • Deletion of information where appropriate
- • Restriction of processing in certain circumstances
Requests may be submitted using the contact details below.
10. Jurisdiction
This Privacy Policy and any disputes arising in connection with it shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
Planeguard Aircraft Detailing
Trading name of Planeguard Ltd
124–128 City Road
London
EC1V 2NX
United Kingdom
Email: info@planeguard.co.uk