Privacy Policy

Planeguard Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. “Planeguard Aircraft Detailing” is a trading name of Planeguard Ltd, a company registered in England and Wales (Company Number: 16587914).

1. Personal Data We Collect

We collect only the personal data required to respond to enquiries, manage client relationships and deliver services. This may include:

• • Name, email address and telephone number
• • Company or operator details
• • Aircraft information such as type, registration and location
• • Service communications and operational records

2. How We Collect Data

Personal data is collected when you contact us via this website, submit an enquiry form, communicate by email or telephone, or engage our services.

3. Purpose of Processing

• • Responding to enquiries
• • Providing quotations and proposals
• • Delivering contracted services
• • Issuing invoices and maintaining records
• • Internal quality and operational control

4. Lawful Basis

• • Contractual necessity
• • Legal obligation
• • Legitimate interests
• • Consent where applicable

5. Payment Processing

Payments are processed securely via Stripe, a PCI-DSS compliant payment provider. We do not store or access full card details.

Any pre-authorisation or payment is carried out only with client agreement and in line with service terms.

6. Data Sharing

We do not sell or trade personal data.

Data may be shared only where required for service delivery, such as payment and communication providers.

7. Data Retention

Personal data is retained only for as long as necessary to meet legal, accounting and operational requirements.

8. Your Rights

• • Access to personal data
• • Correction of inaccurate data
• • Request erasure where applicable
• • Restrict or object to processing

Contact info@planeguard.co.uk to exercise your rights.

9. Data Security

We implement appropriate technical and organisational safeguards to protect data against loss, misuse or unauthorised access.

10. Complaints

If you have concerns, contact us first. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.